Terms & Conditions
1. Company Information
- Website Name: Astromukhi
- Owner: Suraj Prasad
- Registered Address: Baburbag, Purba Bardhaman, West Bengal-713104
2. Products
Astromukhi offers astrology-based products such as Money Magnet Bracelets, Rudraksha Bracelets, and related spiritual items. All products are described and displayed as accurately as possible. However, slight variations in color, design, or packaging may occur.
3. Orders & Payments
- Customers can place orders directly on our website.
- Accepted payment methods: Online payments via Razorpay and Cash on Delivery (COD).
- Minimum order value: 1 item.
- All orders are subject to acceptance and availability.
4. Shipping & Delivery
- Orders are typically processed within 1-2 business days.
- Estimated delivery time: 5–7 business days from the date of dispatch.
- Free shipping is available on all orders.
- Delivery timelines may vary due to unforeseen circumstances (e.g., courier delays, holidays, etc.).
5. Returns, Refunds & Cancellations
- Returns & Refunds: Customers may request a return or refund within 7 days of receiving the product, provided the item is unused, in its original packaging, and in resalable condition.
- Refund Method: Refunds will be processed to the original payment method within 7–10 working days after product inspection.
- Cancellations: Orders can be cancelled before dispatch. Once dispatched, cancellation will not be possible, but the return policy will apply.
- Certain products may not be eligible for return due to hygiene or customization reasons (this will be clearly mentioned on the product page).
6. User Responsibilities
- Customers can place orders directly without creating an account.
- In future, with the launch of our mobile app, customers may be required to create a user account before placing an order.
- Users must provide accurate details (name, address, contact information) for smooth order processing.
- Customers must be at least 18 years old or have parental/guardian consent to make purchases.
7. Privacy & Data Protection
- Astromukhi respects your privacy.
- Customer information (such as name, phone number, email, address, and payment details) is securely stored and never shared with any third party except as required to process orders (e.g., delivery partners, payment gateway).
- By using our website, you consent to our data handling practices as outlined in our Privacy Policy.
8. Disclaimer
- Our products are designed for spiritual and astrological purposes. Results may vary from person to person.
- Astromukhi does not guarantee any specific outcome or benefit from using its products.
- The company is not liable for any misuse of the products purchased.
9. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts in West Bengal, India.
10. Changes to Terms & Conditions
Astromukhi reserves the right to update or modify these Terms & Conditions at any time without prior notice. Customers are encouraged to review this page regularly to stay informed.
Contact Us:
For any queries, please contact us at:
📧 Email: astromukhi@gmail.com
📞 Phone: +91 9239416668
📍 Address: Baburbag, Purba Bardhaman, West Bengal-713104
