Privacy Policy
1. Information We Collect
When you interact with Astromukhi, we may collect the following personal information:
- Name, Email Address, Phone Number
- Delivery Address and Order Details
- Payment Information (processed securely via Razorpay)
- Any other information you voluntarily provide when contacting us or creating an account (in the future app)
2. How We Collect Information
We collect information through:
- Orders placed on our website
- Account creation (for future mobile app)
- Customer support communications
- Cookies and website analytics tools to improve user experience
3. How We Use Your Information
We use the collected information for the following purposes:
- To process and deliver your orders efficiently
- To communicate with you regarding your orders, returns, and refunds
- To provide customer support and respond to your queries
- To improve our products, services, and website experience
- To send updates, promotions, and marketing communications (only if you opt-in)
4. Information Sharing
Your information is strictly protected and will not be shared with any third party except as required to process your orders:
- Payment gateways (e.g., Razorpay) for transaction processing
- Delivery partners for shipping your orders
We do not sell or rent your personal information to any third party.
5. Data Security
We implement reasonable security measures to protect your personal information, including:
- Secure Socket Layer (SSL) encryption for online transactions
- Restricted access to customer information
- Regular monitoring and updates to safeguard data
6. Cookies & Tracking
We may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.
7. User Rights
You have the right to:
- Access your personal information
- Correct any inaccurate or incomplete data
- Request deletion of your personal information
- Opt-out of marketing communications
To exercise these rights, please contact us at astromukhi@gmail.com.
8. Children’s Privacy
Our products and services are intended for users aged 18 years or above. We do not knowingly collect information from minors.
9. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us:
📧 Email: astromukhi@gmail.com
📞 Phone: +91 9239416668
📍 Address: Baburbag, Purba Bardhaman, West Bengal-713104
10. Changes to Privacy Policy
Astromukhi reserves the right to update or modify this Privacy Policy at any time without prior notice. We encourage you to review this page regularly to stay informed about how we protect your information.
